FAQs

Find answers to our most frequently asked questions.

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PRODUCT & INGREDIENT FAQS

I HAD AN ALLERGIC REACTION, WHAT DO I DO?

Please discontinue use and consult your physician or medical care provider immediately. From there please let us know what product you used and the reaction you had.

Contact us at: hello@AG47beauty.com. We always recommend performing a spot test prior to use if you feel you may have a heightened level of sensitivity.

ARE YOUR PRODUCTS SULFATE-FREE?

Although our products are not sulfate-free, they are free of SLS & SLES. Our products do not contain any harsh, hair-stripping solvents, and our Hydration Shampoo provides the gentle suds needed to get in there while scrubbing the hair and scalp to give you a good wash day! Our products hydrate, condition, nourish and moisturize the hair even while cleaning.

ARE YOUR PRODUCTS COLOR SAFE?

Yes, our products are color safe with exception of our SIlver Shampoo, Silver Conditioner and Silver Mask. The Silver collection is designed for neutralizing brassy and yellow tones in grey and silver hair.

ARE YOUR PRODUCTS GLUTEN-FREE?

While not all of our items are gluten-free, we do have a selection of products that are. Please use our filters on the AG47 website to find gluten-free products for your hair.

DO YOUR PRODUCTS CONTAIN NUTS?

While our formulas do not contain peanuts, which is the biggest allergen in the nut family, many of our formulas do contain Sweet Almond Oil, which has been used for centuries in curly hair for moisture retention. Please consult your physician prior to use if you are known to have nut allergies.

ARE YOUR PRODUCTS CRUELTY-FREE?

Yes! No animals were harmed in the making of these products. We test all of our products on a panel of people with silver or grey hair; perfecting on us humans and never on animals.

IS AG47 VEGAN?

95% of our products are vegan. The 5% that are not may contain honey to aid with hydration. Please use our filters on the AG47 website to find vegan products for your hair.

IS YOUR PACKAGING RECYCLABLE?

Yes, we always try to keep sustainability in mind when bringing new products into the world. Our tubes & caps are both fully-recyclable polypropylene (PP), and you don’t even have to separate the cap from the tube when recycling. Bottles are HDPE or glass (fully recyclable), and we use paper components where possible (paper is fully recyclable).

DO YOU USE SILICONES?

AG47 products are free of cyclic silicones (D4 & D5) complying with EU standards (these 2 types of silicones are believed by certain EU regulators to potentially be bad for the environment). We formulated our products being very conscious of the particular silicones we were choosing and at which levels in order to provide the best curly hair care experience without weighing down the hair. Our Product Development team continues to work with chemists to stay on top of new raw materials and technologies as we move towards silicone-free formulas in the future that don’t compromise on performance.

WHY DO YOU USE AMODIMETHICONE?

We used Amodimethicone in our Conditioner & Leave-in Conditioner for conditioning performance. Commonly used in conditioners, Amodimethicone is a non-cyclic silicone that is super lightweight and offers great conditioning benefits to the hair. Our team is currently working & committed to testing high-performance alternatives for the future.

ARE AG47 PRODUCTS TEAR-FREE?

Though AG47 uses plant-based surfactants that are free of harsh surfactants and sodium chloride, we did not formulate these products specifically for children and didn’t test them to be tear free. However, that is always a possibility for the future!

HOW ARE YOUR PRODUCTS DIFFERENT THAN ANY OTHER SILVER HAIR CARE PRODUCTS ON THE MARKET?

When developing the line, the AG47 team, led by our owner, Tiffenny Montique, was very specific with every detail. As a "Silver Diva" herself, Tiffenny was adamant that the products perform exceptionally on her own hair and on her COO's hair before ever product testing with individuals. Our packaging was developed to provide maximum product usage and to add value to your hair experience.

Can't find an answer?

Contact our customer support at hello@AG47beauty.com and our team will get back to you as soon as possible.